TNS China

James Donovan: Unique CEO

In an article on Investment Options Asia, James Donovan is featured as a revolutionary CEO set to influence countless businesses and companies to reign in their carbon usage.

Many of the companies that James Donovan and his FirstCarbon Solutions are in Hong Kong and China.  By partnering with growing companies in this budding arena of global investment, James Donovan has secured himself a leading role in Asian business and investment growth. Most recently FirstCarbon Solutions has recently run a seminar on its expanding operations in China.

“As an organization’s operations grow, so does the demand for managing, reporting and reducing GHG emissions,” said James Donovan, CEO, FirstCarbon Solutions. “The Mandarin version of FirstCarbon Solutions ghgTrack will provide local Chinese companies with a cost-effective software solution that’s easy-to-use yet robust enough to meet data-intensive demands as requirements grow. No matter the size of the organization, collecting, reporting and managing GHG emissions begins with data, and tools like FirstCarbon Solutions ghgTrack help companies make sense of it all.”

Quoted from Investment Options Asia

Chinese Businesses and CEOs would do well to listen to James Donovan if they want a successful transition to a post carbon world.

Mizdawi Likes ARC China

One of my favorite middle east business bloggers Nasser Mizdawi has reported on TNS's favorite hedge fund ARC China. He concurs with the main point of Adam Roseman that China and the Middle East are forming closer tading ties.

Zhang Yun Motivates Investors to "build China"

Although China doesn't need any pushing, Zhang Yun of the central bank is not taking any rest in motivating international investors in bringing more money into the Chinese economy.  These investments are slated to help grow industries that are long lasting and influential.

ARC China: Investment Growth Exceptional Across China

Foreign investments, especially those from the Middle East are up according to ARC China head Adam Roseman. Investment in China is the newest fad, but to ARC China and Roseman its a fad that they believe will stay.

The recent investment from a Qatari sovereign wealth fund under scores the belief of ARC China that they have found the next big growth market. The truth is, many people are agreeing with them these days.

As China grows and barrels its way onto the stage of world economic giants, investment firms are figuring out the best way to plant themselves into the country for the long term just like ARC China has done.

Social Media in China – Great Expectations

Great expectations

Perhaps no other recent phenomenon has generated as much expectations among marketers as social media. Fazed with increasing clutter and deteriorating ROI from their investments in conventional media, marketers are salivating at the thought of social media providing them with an opportunity to link up once again with the increasingly elusive and promiscuous consumer. In a research conducted by TNS among marketers in China, a large proportion of them said that social media is one of the most effective marketing tools today. In fact there is a common perception that social media is on its way to replace more and more of conventional media.

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Smile Please

Chinese standardization

As I reached the boarding gate at the Beijing airport, the lady from the airline took my boarding card, momentarily glanced at it and passed it to a colleague standing next to her. Her colleague in turn put it under the scanner, and passed it to the third colleague. The third colleague decorated the card with an artful squiggle with her pen and waved me on, as a disembodied recorded voice expressed the airline’s gratitude at my patronage by saying “xie xie”. Further down near the aircraft, another airline staff member tore the boarding pass into two, passed it to the security man, who planted another squiggle on it and I entered the aircraft.

The Chinese service model seems to be based on the principles of assembly line of the manufacturing process in which the Chinese clearly excel. The service is divided neatly into different processes and a standardized delivery of a basic quality is designed to be made for each element. Standardization rather than customization is the goal. “If you have to thank every customer, why not have a recording to spew it out than leave it to the whim of fickle humans,” the Chinese think. The taxis in Shanghai belt out both a welcome and a farewell message, both in Chinese and amusing English ( including reminding you "not to forget any belongings you take"). Does the recorded message achieve the service provider’s intention of making the customer feel valued or does it actually devalue them and makes them feel like cattle? In my view the Chinese airline process of handling the passenger and his bags seem to be quite similar – perhaps they do not play the “thank you” recording to the bags, and not physically shove the passenger on to the aircraft (thought he Shanghai Metro has hired people who stand at the platforms at peak times and do push the passengers on to the trains).

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